*Due to the new GPSR safety regulations, I’m currently unable to ship to the EU and Northern Ireland.*

Processing Time:
I aim to get all orders processed within 2-5 working days from when the order is placed.

Shipping Locations:

I’m based in London - email me if you need international shipping.

Shipping Methods:
UK:
First Class Delivery (2-3 business days)

Next Day Delivery (1-2 business days)

International:
Standard International Shipping (7-14 business days)
Expedited International Shipping (3-7 business days)

Shipping Costs:
Shipping costs will be calculated at checkout, based on your location and chosen shipping method.

Packaging:

I take extra care in packaging your items to make sure they arrive safely and securely. I use eco-friendly materials wherever I can.

Customs & Import Fees (International Orders):
For international orders, please keep in mind that there may be customs duties or import taxes depending on your country’s regulations. These charges are the buyer's responsibility.

Return/Refund Policy:

As a small business, I’m unable to accept returns on items unless they are damaged or defective. If your item arrives damaged or defective, please use the contact form or email me at edie.medley@mac.com and include photos of the damage or defect, and I will offer you a replacement or a full refund.

Please note that once your order is confirmed, it cannot be cancelled. So please be sure before completing your purchase!

Thank you for supporting my small business! Feel free to get in touch if you have any questions or concerns.